Support desk

Help Center

Having an issue or concern using ClinchDesk? Create a support ticket and our team will help you.

Typical reply within 24 hoursAttach screenshots or filesTracked with a ticket number
Need faster direction?

Use the form for product, billing, or technical issues. If you need a live walkthrough, book a session and we will tailor it to your workflow.

Create a support ticket

Tell us what happened

Share the issue clearly and add screenshots or files if they help. The cleaner the context, the faster we can route it.

Add screenshots, logs, or supporting files

Max 5 files, 10MB each. Accepted: PDF, DOC, TXT, PNG, JPG, GIF.

Include steps to reproduce, expected behavior, and any recent changes.

Response time

Most tickets receive a first reply within 24 hours. Urgent technical issues are prioritized automatically when the details are clear.

Prefer email?

Reach the right team directly.

Booking a live walkthrough? Visit /book-demo.

Security matters

For account or security concerns, include tenant details and timestamps so the team can route the request correctly from the start.